About Us
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Imperial Aquatics is an aquarium service, sales, installation and relocation provider for the greater Indianapolis area. We are dedicated to providing a customized aquatic solution for our residential and commercial clients by utilizing experience, research and the highest quality equipment and livestock. |
Our Core Values:
- Quality
- Respect
- Positive Contribution
- Continuous Improvement
Our Vision:
Imperial Aquatics will be recognized throughout greater Indianapolis by both its clients and competitors as the leader of aquarium sales, service, installations and relocations.
Our Mission:
Imperial Aquatics will be the most customer-focused aquarium sales, service, installation and relocation provider by providing quality products and practicing continuous improvement, while respecting and positively contributing to the environment and local community.
Our Strategic Objectives:
- We believe in reasonable and sustainable collection practices of aquatic life. It is our hope that the ecosystems that are re-created in aquariums will increase awareness and, ultimately, result in a healthier environment. Therefore:
- We would deviate from using a supplier if they pursue collection, containing or shipping methods that negatively impact the wildlife.
- Whenever possible, we will supply aqua-cultured and tank-raised specimen.
- We will be an industry leader in acclimating, treating, caring for, selling and transporting live plants and animals.
- We will volunteer to lead discussions and supply literature to provide a learning opportunity for the local community.
- Verses some product-focused companies, we will start by identifying who our customer is and determine what they want, then, do our best to match a product or service with their unique situation.
- Our compensation program will not reward individuals with commission but instead, focuses on how well the entire team does in executing the promises we’ve made to our customers.
- We will always welcome feedback from our customers, suppliers and community to ensure that we do not miss an opportunity for self-growth.
Find out more about the services we offer.